Refund Policy

Refund Policy – Mining Minds

Last updated: 01/01/2026

At Mining Minds (www.miningminds.io), we sell digital products such as eBooks, reports, and educational resources. Due to the nature of digital content, all sales are generally final and non-refundable.

Please read this policy carefully before making a purchase.

1. Digital Products – No Refund Policy

All eBooks and digital products sold on Mining Minds are non-tangible and instantly accessible after purchase.

Once the product is delivered, we cannot offer refunds, returns, or exchanges, as the content cannot be “returned”.

By completing a purchase, you agree that:

  • You are aware the product is digital.
  • You waive your right to a refund once access is granted.

2. Exceptions (When Refunds May Be Considered)

We may offer a refund only in the following cases:

a) Duplicate Payment

If you were charged more than once for the same product.

b) Technical Issues

If you are unable to access or download the product due to a technical error on our side and our support team cannot resolve it.

c) Wrong Product Delivered

If you receive a completely different product than what was described.

3. What Is NOT Eligible for Refund

Refunds will not be provided for:

  • Change of mind after purchase
  • You didn’t like the content
  • You expected different results or profits
  • Lack of understanding of the product
  • Failure to read the product description

4. How to Request a Refund

If you believe you are eligible under the exceptions above, contact us within 7 days of purchase:

📧 Email: support@miningminds.io
Include:

  • Order ID / Transaction ID
  • Payment email
  • Reason for refund request

Our team will review and respond within 3–5 business days.

5. Chargebacks & Fraud Protection

We actively monitor chargebacks and fraud.

Any false chargeback claims may result in:

  • Permanent ban from our platform
  • Blacklisting from future purchases
  • Legal action if required

6. Contact Us

For any questions about this policy:
📧 support@miningminds.io
🌐 www.miningminds.io

Pro Tip (Important for You as Seller)

For digital products, this line is CRITICAL (keep it):

“Due to the nature of digital products, all sales are final and non-refundable.”

This protects you from:

  • Razorpay/Stripe/PayPal chargebacks
  • Fake refund claims
  • Content piracy abuse

Extra (Highly Recommended Pages for You)

Since you’re building a serious fin-crypto brand, also add:

  1. Terms & Conditions
  2. Privacy Policy
  3. Disclaimer (Financial Disclaimer)
  4. Contact Us

These 4 + Refund Policy = full legal trust stack for payment gateways & ads.

If you want, I can also generate:

  • Crypto/Finance Disclaimer for Mining Minds
  • Terms & Conditions page
  • Privacy Policy page

All optimized for Indian laws + global payments.

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